DEI Provides Dialogue Banking to Banks and Credit Unions
As bank design evolves, the dialogue banking concept takes its cue from retail and hospitality forums. The teller line is replaced with a teller “pod,” creating a relaxed, informal selling platform that hones in on relationship building and customer-focused cross-selling.
Each teller pod is customized to meet our client’s needs and takes advantage of heightened efficiencies when using cash dispensers/recyclers. The redesigned teller concept provides more fluid interactions between tellers and customers by focusing on exceptional customer service.