As bank design evolves, the dialogue banking concept takes its cue from retail and hospitality forums. Replacing a traditional teller line with a teller “pod,” creates a relaxed, informal selling platform that hones in on relationship building and customer/member-focused cross-selling.
Each teller pod is customized to meet our client’s needs and takes advantage of heightened efficiencies when using cash dispensers/recyclers. The redesigned teller concept provides fluid interactions between tellers and customers by focusing on exceptional customer service.